---
title: Glossary
info: "熟悉 Twenty 中使用的基本術語。"
image: /images/user-guide/glossary/glossary.png
sectionInfo: 術語資源和社群資訊
---

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  <img src="/images/user-guide/glossary/glossary.png" alt="Header" />
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## API

API（應用程式介面）允許您將 Twenty 連接到其他軟體系統並建立自訂整合。

## Command Menu

The Command Menu is a quick-access interface (opened with `Cmd + K` on Mac and `Ctrl + K` on Windows) that lets you perform actions, create records, and navigate your workspace efficiently.

## 公司與人員

The CRM has two fundamental types of records:

- 「公司」代表一個業務或組織。
- 「人員」代表您公司的現有和潛在客戶或客戶。

## 自訂字段

Custom Fields are data fields you create to capture information specific to your business needs and processes.

## 數據模型

A Data Model is the structure that defines how information is organized in your CRM, including what objects exist, their properties (fields), and how they relate to each other.

## 收藏夾

Favorites are records you've marked for quick access, appearing in your sidebar for instant navigation to important data.

## 字段

A field refers to a specific area where particular data is stored for an entity.

## 整合

Integration are built-in tools that allow to link Twenty with other software or systems.

## 看板

「看板」是一種使用卡片和列來視覺化跟蹤業務流程的方式。 每個列代表流程中的一個階段（例如：新建、進行中、贏得、失敗），並且您可以隨著記錄的進展將它們移動至不同階段。

## 對象

An Object is a data structure that represents a specific type of entity in your CRM (like People, Companies, or Opportunities). Objects can be standard (built-in) or custom (created by you).

## 機會

Opportunities in Twenty CRM are potential deals or sales with accounts or contacts.

## 紀錄

A Record indicates an instance of an object, like a specific account or contact.

## 關係字段

Relation Fields create connections between different objects, allowing you to link records together (like connecting a Person to a Company).

## 標準字段

Standard Fields are pre-built data fields that come with objects by default and provide common functionality across all workspaces.

## 任務

Tasks in Twenty CRM are assigned activities relating to contacts, accounts, or opportunities.

## 視圖

You can customize the display of your records using views, setting different filters, layouts and sorting options for each view.

## Webhooks

Webhooks are automated messages sent from Twenty to other applications when specific events occur, enabling real-time data synchronization.

## Workflow

Workflows are automated processes that trigger actions based on specific conditions, helping you automate repetitive tasks and business processes.

## 工作區

「工作區」通常代表一個使用 Twenty 的公司。 「工作區」通常代表一個使用 Twenty 的公司。 It holds all the records and data that you and your team members add to Twenty.  
它擁有單一的域名，通常是公司員工電子郵件地址所使用的域名。

## 工作區成員

Workspace Members are the Twenty users from your team who have access to your workspace. 他們可以被指定為記錄的所有者或被分配者。

